Sender IDs

The name your recipients see.

A sender ID is the name that appears as the sender of your messages, such as MYSHOP. Live messages must use a sender ID that is approved for your account.

Rules

  • 3 to 11 characters.
  • Letters and digits only, with at least one letter.
  • It should clearly identify your business. Names that impersonate others are rejected.

Request a sender ID

curl https://api.appstractone.com/v1/sender-ids \
  -H "Authorization: Bearer $APPSTRACT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "MYSHOP",
    "purpose": "Order updates for our customers",
    "sampleMessage": "Your order #1042 is on its way."
  }'

Explain what you will send in purpose, and give a realistic sampleMessage. Both help your request get approved quickly. You may be asked for supporting documents, such as a business registration certificate.

Review

StatusMeaning
pendingWe have your request.
submittedYour request is being reviewed with the mobile networks.
approvedYou can send with this sender ID.
rejectedNot approved. rejectionReason explains why.

Review usually takes a few working days. Subscribe to the sender_id.updated webhook to hear the moment it changes, or check with GET /sender-ids.

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